What we collect
We may collect the following information:
- contact information including email address
- demographic information such as postcode, preferences and interests
- other relevant data, customer surveys and / or offers
For a full list of cookies we collect see the List of cookies we collect .
What we do with the information we gather
We need this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal registration.
- We may use the information to improve our products and services.
- We may periodically send e-mails about new products, special offers or other information which we think you may find interesting using the email address you have provided.
- From time to time, we may also use your information to contact you for market research. We may contact you by email, phone, fax or e-mail. We may use the information to customize the website according to your interests.
We are committed to ensuring that your information is safe. To prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyze data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the site.
Links to other sites
Controlling your personal information
You can choose to restrict the collection or use of your personal information as follows:
- when asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing
- if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information on third parties which we think you may find interesting if you tell them you want this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
The table below lists the cookies we collect and what information they store.
|COOKIE name||COOKIE Description|
|CART||associated with your shopping cart.|
|CATEGORY_INFO||Stores the category info on the page, making it to display pages faster.|
|COMPARE||The items that you have to compare products list.|
|CUSTOMER||an encrypted version of your customer number with the store.|
|CUSTOMER_AUTH||An indicator if you are currently logged into the store.|
|CUSTOMER_INFO||an encrypted version of the customer group you belong to.|
|CUSTOMER_SEGMENT_IDS||Stores CUSTOMER ID|
|EXTERNAL_NO_CACHE||a flag indicating whether caching is disabled or not.|
|frontend||You sesssion ID on the server.|
|guest-VIEW||allows guests to edit their orders.|
|LAST_CATEGORY||The last category you visited.|
|LAST_PRODUCT||The most recent product you have viewed.|
|newMessage||Specifies whether a new message has been received.|
|NO_CACHE||Specifies whether it is allowed to use the cache.|
|PERSISTENT_SHOPPING_CART||A link to information about your cart and viewing history if you have asked the site.|
|POLL||ID of any polls you have recently voted in.|
|POLLN||Information on what polls you have voted on.|
|RECENTLYCOMPARED||The items that you have recently compared.|
|STF||Information about products that you have sent to friends.|
|STORE||The store view or language you have chosen.|
|VIEWED_PRODUCT_IDS||The products you have recently viewed.|
|WISHLIST||An encrypted list of products to your wish list.|
|WISHLIST_CNT||number of items in your wishlist.|